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CASE STUDY / E-COMMERCE & AGENT SYSTEM
RINA SE HOEKIE
A connected commerce ecosystem spanning public sales, agents, client ordering, payments, fulfilment and reporting.
LIVE / EVOLVING
01 / THE CHALLENGE
The system behind the screen.
The business needed far more than a storefront. Public customers, a large agent network, agent clients and internal administrators all needed different workflows while still feeding one order operation.
02 / THE SOLUTION
Connected by design.
Buddy structured the platform as connected surfaces around one commerce core: a public shop, agent tools, client portals, Android access and an administration layer for products, orders, documents and reporting.
SYSTEM ARCHITECTURE
What sits inside the build.
01Public store
02Agent platform
03Customer portal
04Admin dashboard
05Order operations
FEATURE SET
Built around the workflow.
These are representative capabilities from the wider platform rather than a shallow list of decorative website features.
01Product and category management
02Agent-specific pricing and ordering
03Client portal with agent ownership
04Payment-state workflows
05PUDO delivery selection
06Invoice and packing-slip generation
07Reports and exports
08Mobile agent experience
INTERFACE GALLERY
One system. Multiple operating surfaces.
RESULT
What the architecture changes.
✓
One order ecosystem instead of separate manual channels
✓
Agent and client actions feed the same operational backend
✓
Payment, fulfilment and reporting states are visible to the correct users
BUILD SOMETHING CONNECTED
Your project does not need to look like this one.
It needs to fit your business.
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