SERVICE / APPLICATIONS

Customer Portals

Give customers a secure place to interact with the business.

Customer portals let clients access the information and actions relevant to them without relying on repeated email or WhatsApp requests.

WHO NEEDS IT?

Built for businesses with a real operational reason.

01

Service businesses

01

Subscription businesses

01

Order-based businesses

01

Companies sharing documents or status updates

PROBLEMS IT SOLVES

Remove friction before adding features.

FRICTION

Repeated status enquiries

FRICTION

Scattered customer documents

FRICTION

Manual account servicing

FRICTION

No self-service channel

WHAT BUDDY CAN BUILD

The service becomes a system.

01

Account dashboards

02

Order history

03

Document centres

04

Support areas

05

Profile management

06

Payment or request portals

INTEGRATIONS

Designed to connect.

A useful system rarely lives alone. These are typical connection points for this service.

CUSTOMER PORTALS
CRMOrdersInvoicesPaymentsNotificationsSupport systems

TYPICAL FEATURES

Useful capability, deliberately selected.

  • ✓Secure login
  • ✓Customer-specific data
  • ✓Downloads
  • ✓Requests
  • ✓Status tracking
  • ✓Responsive mobile UX

PROCESS

From business requirement to production system.

  1. 01Understand
  2. 02Architect
  3. 03Design
  4. 04Develop
  5. 05Test
  6. 06Deploy
  7. 07Support

NEXT / CUSTOMER PORTALS

Have a project that needs this capability?

Tell Buddy how the business works. The system can be designed around that workflow.