This Refund & Cancellation Policy explains the circumstances under which Buddy Development Studio will issue refunds or allow cancellations of services. By purchasing our services, you agree to the terms outlined below.
Refunds may be issued within a specified period if a service has not been provisioned or if there is a verifiable issue caused by us that prevents the service from functioning as described. Once work has begun or a service has been provisioned, refunds may not be available.
To request a cancellation, please contact our support team via the client portal or email. We will review your request and confirm whether you are eligible for a refund according to this policy.
Certain services, such as domain registrations, SSL certificates and custom development work, are non‑refundable once the order has been processed. These items are purchased from third‑party providers and cannot be returned or credited.
If you have any questions about our Refund & Cancellation Policy, please contact us through the support channels listed on our website.
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