Support & Help

We’re here to assist with all your hosting, project and billing needs.

Hosting, Domain & Account Support

Get help with your hosting services, domain registration or account settings.

Get Support

Project & Build Support

Need assistance with an ongoing project or custom build? Our development team is here to help.

Contact Project Team

Billing Support

Questions about invoices or payments? Reach out to our billing specialists.

Billing Assistance

Client Portal

Log in to manage your services, open support tickets, view invoices and access our knowledge base.

Frequently Asked Support Questions

How do I reset my account password?

You can reset your password via the client portal. On the login page, click “Forgot Password” and follow the instructions to reset your credentials.

Where can I view my invoices and billing history?

Invoices and billing details are accessible within the client portal under the Billing section. You’ll be able to view, download and pay your invoices online.

How do I contact support?

For hosting and account issues, log in to the client portal and open a ticket. For project or billing queries, you can also reach us via the contact form on our website.

What are your support hours?

Our support team is available 24/7 for hosting emergencies. Project and billing inquiries are handled during business hours (9am – 5pm SAST) from Monday to Friday.

Can you help me migrate my website?

Yes! We offer migration assistance for sites moving to our hosting platform. Submit a support ticket through the client portal and our team will guide you through the process.

Ready to Get Started?

Let’s collaborate to bring your vision to life. Reach out to us today.